Resource Sharing

Interlibrary Loan: Request materials from other libraries
Document Delivery: Request scans of items held at the U of A
Campus Faculty Delivery: Loans from other institutions

Interlibrary Loan: Login to your ILLiad Account

Request an item, check the status of a request, or view an electronic document. Available to current students, faculty, staff, and other University of Arkansas affiliates at no cost.

Help with your login and password | Questions? Contact us.

Most article scans delivered in 24 hours

Most books delivered in 5 days

29,307 items delivered last year

Items shared with more than 1200 libraries last year

Interlibrary Loan sent me a link but it doesn’t work – help!

Try checking in OneSearch. OneSearch will index almost all the journal articles and ebooks we subscribe to, as well as open access articles from a variety of sources. Search by article title and author, using quotation marks around the title.

Having trouble connecting to an article, ebook, or video online? Ask us!

Can you scan journal articles or books for me?

Use our RazorRush document delivery service to request scans of print journal articles or chapters in items held by the Libraries.

In an item record in OneSearch, look for the links "Request a chapter scan" for books or "Request an article scan" for journals. Click the link, log into your Interlibrary Loan (ILLiad) account, and specify the pages and date of the item you need.

Remember, you will need to Sign In to your library account to see the Request buttons.

catalog book record request chapter scan

Course Reserves

Check the Course Reserves lists by professor or class (see link below).

About RazorRush

RazorRush is a service that can help you manage your study time more effectively. Upon request, library staff will retrieve, scan and electronically deliver articles from print periodicals in the collection of the University of Arkansas Libraries. This service is available to all University of Arkansas students, faculty and staff.

About ILLiad

Your ILLiad account allows you to request books and articles from other libraries as well as requesting scans of items owned by the University Libraries. Check out the short video below for instructions on creating your ILLiad account.

How can I request scans of library items?

Requesting Scans of Chapters and Articles

Use the Request a Chapter Scan or Request an Article Scan buttons to have portions of an item scanned and emailed to you through Interlibrary Loan.

Make sure that you are signed into OneSearch.
Click on the title of the item in the OneSearch results list to reach the full record screen. Click the Request a Chapter Scan or Request an Article Scan button on the full record for the item.
You will be prompted to log in to your Interlibrary Loan account. Don't have an account? After you sign in you will be prompted to complete a one-time registration.
The OneSearch link automatically fills out details for you, such as book or journal title and call number. You may be asked to provide details about the chapter or article that you need scanned, such as volume and issue, pages, article/chapter author, and chapter/article title. Click Submit.

That's it! You will receive an email as soon as the scan is available in your Interlibrary Loan account.

I don't see the full-text of my journal article in the database. How can I get the article?

Not all articles can be found full-text in all of our databases. If you don't see the full-text, look for the Find It! button.

Screenshot of article showing FindIt button

The FindIt! widget will provide links to full-text when available in other databases, or list the holdings for print or hard-copies in our libraries.

screenshot showing FindIt! button underneath article in EBSCO

If the Libraries do not have access to the full text of the article in print or online, you can request the article via Interlibrary Loan from the Find It! page.

screenshot showing FindIt! request via Illiad button

How do I apply for community borrower privileges?

To apply for library borrowing privileges as a community member, please print out and complete our Application For Library Privileges form (linked below). Please include any appropriate fees (check or credit/debit card only) and a copy of a photo ID, such as a state-issued driver's license or student ID card, and EITHER submit the form with payment in person to the Main Information Desk on level 2 of Mullins Library, OR mail it with payment (check ONLY) to:

Mullins Information Desk Supervisor
University of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701-4002

Please note that community borrower privileges do not include remote access to online resources.

Will the Library ship materials to remote Division of Agriculture faculty and staff?

The Resource Sharing department will deliver library materials to faculty and staff affiliated with the Division of Agriculture Cooperative Extension and Experiment Stations who are based or live outside a 15-mile radius of the Fayetteville campus.

Please confirm you have an active library account by logging into OneSearch or ILLiad. If you need help confirming that you are in the library database of affiliated faculty and staff, you can contact us at 479-575-4104 or send an email to circserv@uark.edu.

If you need to request library privileges, please read our FAQs for Experiment Station or Cooperative Extension Service staff.

Please use your ILLiad account to request materials.

Materials will be mailed unless on-campus pickup is specifically requested. For items that we ship to you, return postage will be provided via email. Send an email to illinfo@uark.edu when you are ready to return the item. At that time, we will email you a pre-paid shipping label. Please indicate whether you would like to schedule a pick-up or drop the item off at a shipping location

How can I get I an article from a journal that the Libraries don't own?

You can use the Journal Search to see if we have the journal for the volumes / years you need.

You may also want to try the Article Finder.

If neither of those are successful, please use interlibrary loan through the Resource Sharing Department to request a scan of the article from another library.

I'm having trouble logging in to ILLiad

Existing Interlibrary Loan (ILLiad) Users

Current University of Arkansas Students, Faculty, and Staff

Patrons with a current @uark.edu email address, no matter what login they were using previously for Interlibrary Loan, will use their uark.edu email address as their login. If their email address is gohogs@uark.edu, their Interlibrary Loan login will be gohogs@uark.edu.

Community Borrowers, Alumni, and Those Without a Current UARK Email Account

Patrons who have registered for borrowing privileges but do not have a UARK email account use an ILLiad username and passworassigned by the Resource Sharing department.

New Interlibrary Loan (ILLiad) Users

Current University of Arkansas Students, Faculty, and Staff

New UARK Interlibrary Loan users will need to complete a first-time registration after logging in with their UARK email and password.

Community Borrowers, Alumni, and Those Without a Current UARK email Account

Patrons who have registered for borrowing privileges but who do not yet have an Interlibrary Loan account should call or email the Resource Sharing department at 479-575-5311 or ILLinfo@uark.edu.

What do I do if the item I want is checked out?

When the item says "Not Available" because it has been checked out by another user, you can request the item to place a hold on the item if you are not in a hurry, or you can request the item through Interlibrary Loan, so that we can borrow it from another library.

Look for the "Request on ILL" button on the catalog record to send your request to Interlibrary Loan. The button will take you to a login screen, and then complete most of the request form information for you.

Checked out item request

Note: the Libraries cannot borrow copies of current textbooks on Interlibrary Loan. Consider asking your instructor to place required textbooks on Course Reserve (see link below for more information).

New to ILLiad?

Interlibrary Loan (ILLiad or ILL) is a service that fast, convenient, and free to you. Most physical items will be delivered to the main service desk within 5 working days; articles and chapters delivered electronically can take just a few hours. See our help videos on using ILLiad for more information through the below links.

Library-Placed Recalls

Only library staff can recall items checked out to patrons. Library staff will recall items needed for course reserves and when Interlibrary Loan is unable to fulfill a request. On occasion, staff may exercise judgment and recall items to further the research and teaching needs at the university.

How can I request delivery of Interlibrary Loans to my campus office?

Faculty may request that items lent by other institutions be delivered directly to their campus office.

To participate, faculty should put a note in their next ILLiad loan request that states, “campus delivery” and include their full campus departmental address, or send an email to illinfo@uark.edu.

When a loaned item arrives at Mullins Library from the lending institution, libraries staff will notify the faculty member when the item is being delivered to their provided campus department address.

Once a faculty member opts in for campus delivery, all subsequently requested materials on loan from other institutions will be delivered to their provided campus address until Resource Sharing staff are notified otherwise.

Deliveries will only go to the departmental office — not labs, faculty offices or any other locations. Delivery of materials will be delayed during times of inclement weather.

Arrangements can be made for the delivery of these materials to faculty located outside of the main campus, including those at the Global Campus and the Studio and Design Center.

Faculty are responsible for returning materials to the library when they are due, either to the Help Desk or to an outside Book Drop.

Contacts

Borrowing

Kia Grant
479-575-5311
illinfo@uark.edu

Lending

Jonathan Anthony
479-575-6424
illlend@uark.edu

Robin Roggio
Director of Resource Sharing and Interlibrary Loan
479-387-9118
rroggio@uark.edu

University Libraries