Library Annex FAQs

To request an item from the annex:

1.       Click the “Request this item” button in the library catalog.

Request this item button in the catalog


2.       Log in with your UARK username and password.

If you are not a current student, faculty, or staff member but have a library borrowing account, then login with your last name and UA ID number. 

Login with yourUARK username and password

3.   Choose the pickup location for your item.

Select Pickup Location


4.       Select the item you wish to request, then click REQUEST SELECTED ITEM. You will receive an email as soon as the item is available for pickup at the location you designated. 

Choosing item to be reqested


You can log in to “My Library Account” at any time to see your outstanding requests and holds, current checkouts, to renew items, or to save lists of records or past checkouts. 


Requesting Scans of Chapters and Articles

Use the Request a Chapter Scan or Request an Article Scan buttons to have portions of an item scanned and emailed to you through the ILLiad system. 

1.       Click the Request a Chapter Scan or Request an Article Scan button on the library catalog record for the item. 

Journal record in library catalog


2.       You will be prompted to log in to your ILLiad Interlibrary Loan Account. Don’t have an account? There is a link to create one; you’ll just need your 9-digit UARK ID number and email address.

Create an account on ILLiad


3.       ILLiad automatically fills out details for you, such as book or journal title and call number. You will want to provide details about the chapter or article that you need scanned, such as volume and issue, pages, article/chapter author, and chapter/article title. 

Include volume and pages

That’s it!  You will receive an email as soon as the scan is available in your ILLiad account. 


You can request that we retrieve an item from the circulating collections and hold it for you.  To request items, use the ”Request this item” button in the library catalog.


Request this item button in library catalog

How to place a request

Use the Request this Item button to

  • request that materials be retrieved from the Library Annex
  • request that items be pulled and held for you at a service desk
  • request RUSH cataloging on items that are in process
  • be notified when items that are on order have been received

Pickup Locations

You must specify the pickup location for your items.

  • Most users will choose Mullins Library as their pickup location.
  • Distant users (students enrolled primarily in online programs) may request the "Send it to me" option.


You will be notified by email when your item is available for pick up.

Item Checked Out?

Use the Request on ILL button to request that we borrow the item from another library for you.

Interlibrary Loan (ILLiad or ILL) is a service that is fast, convenient, and free to you.  Most items will be delivered to the main service desk within 5 working days; articles and chapters delivered electronically can take as little as a few hours.  See our help videos on using ILLiad for more information.

Request an Article Scan

Use this button to request a copy of an article from a journal in our collection. Your article request will be delivered through the ILLiad interlibrary loan / document delivery system.


Request a Chapter Scan

Use this button to request a copy of a book chapter from an item in our collection. Your chapter request will be delivered through the ILLiad interlibrary loan / document delivery system.
Due to copyright restrictions, chapter requests are limited to 10% of the total volume or up to 50 pages.

Need Help?

For help with requests and holds contact:

Mullins Help Desk
479-575-4104 (local)
866-818-8115 (toll free)

For help with Interlibrary Loan and Scan requests, contact:

Interlibrary Loan
479-575-5311 (local)
866-818-8115 (toll free)


What does the Browse button do?

When searching the library catalog, I noticed a button, "Browse." What does this do?

Library catalog record with browse button

This new Browse Tool beta allows you to explore our collections across libraries by call number, as if browsing one virtual shelf of both print titles and e-books.

Sample Browse Tool results

What do the colors mean?

The yellow book represents the item you clicked on in the library catalog. Scroll up and down to browse the shelf.

The darker the color, the more frequently an item has checked out.

Book height and width (number of pages) are represented by the relative size on the screen.

DVDs / CDs or other media are shown as media cases, rather than books.

What's included in the Browse Tool beta results?

Books or monograph titles, not journals, newspapers, magazines, or other serials, are in the results set.

Items can come from any campus library, Internet titles, or items in off-site locations such as the Library Annex.

What's not included in the results set?

Besides serials, the Browse Tool beta does not include items from the Crystal Bridges Museum of American Art library.

Items without a Library of Congress call number (such as LPs, archival theses and dissertations, or manuscript collections) are not represented in the results set.

What else do I need to know about the Browse Tool beta?

This is a work in progress so there are still some bugs.

For example, only the first item on a detailed record has the Browse button.  Even if we have 15 volumes or 4 copies of a work, you will only see the Browse button on this first item. 

We can't yet show the "popularity" in terms of checkouts or downloads, of electronic books. The darker colors all represent popular print books. 

Our Browse Tool beta is based on the StackLife project at Harvard

I have comments and suggestions! 

We are eager to hear your thoughts.  Send us an email at


Visitors are always welcome at the University Libraries and to use our materials on site.  Since many of our materials are located in the Library Annex, we recommend searching our library catalog before you visit to ensure the resources you want to use are located in one of the central campus libraries, or so that you can put in a request for materials from the Library Annex so they will be on hand when you arrive.  To place a request for materials from the Annex (before your visit) or to check on the availability of any Libraries’ materials, please call or email User Services at 479-575-4104 or  

If visiting on a Monday – Friday, same-day requests must be placed before 2:00pm for the item to be delivered to Mullins before 5:00pm.  When you are here in the library, please make your request by coming to the Check-Out desk at Mullins Library.  For Sunday visits, the request must be placed before 5:45pm on Saturday.  There are no deliveries on Saturdays, or during University holidays or breaks. 

To use materials from our Special Collections, please visit and to learn more about using and requesting these collections. 

Book Locations by Call Number

Lobby Level (Level 2):

  • Children's Literature Collection
  • Razorback Yearbooks / UARK Budgets
  • Multimedia Services (music collection, audio, video, and microform viewing)

Level 3:

  • Main collection call numbers A - PS 3562

Level 4:

  • Main collection call numbers PS 3563 - U
  • Government Reference Collection
  • Reference Collection
  • Test Prep Collection

See a detailed list of Call Number locations in Mullins Library.

Tip: Use the Map It! button in the library catalog to show a stack map location for that item.


The Library Annex is a high-density, off-site facility designed to house materials owned by the University of Arkansas Libraries. The facility also has a preservation and conservation area where materials are cleaned, repaired, and restored; a digitization and work space area for staff; an area for maps and microforms; and a large, climate-controlled storage space where books and other materials are housed. The 27,000-foot storage facility will hold approximately 1.8 million volumes when filled to capacity.

Time-lapse camera of high-density library annex construction site.

Items with a location of Library Annex are housed in the libraries off-site storage facility. Most items can be retrieved within a few hours of requesting the item during regular hours. Information on requesting materials from our High-density Library Annex, can be found in this FAQ. 

Please feel free to contact us if you have any questions at all:


text: 479-385-0803

phone: 479-575-4104

The Libraries’ previous annex (LISA) was nearing capacity, and a high-density library annex was the solution to a few problems.

  • At a time when print use is declining and demand for space is at a premium, the Libraries used the opportunity to free up space and resources in the heart of campus by prudently managing physical collections, thereby enabling the renovation of Mullins Library to create more study and collaborative work spaces for faculty and students.
  • Changes in educational technology have altered the way students learn and how research is conducted. The Libraries’ ability to adapt to meet user needs is limited by the lack of space.
  • The mechanical systems in the original Mullins Library (west side), which was opened in 1968, were failing. However, asbestos remediation was needed before systems could be replaced or updated. As a precaution, entire areas were sealed off during remediation to minimize contamination risks.
  • High-density library facilities can be built and operated for about a quarter of the cost of conventional library space. Their modular plan means additional storage can be added at a lower cost when needed.
  • The high-density library annex's carefully controlled environment will extend the life of collections up to seven times, ensuring their availability to future generations of students and scholars.
  • Mullins Library was last expanded in 1997, when the student population was around 15,000. The student population in Fall 2018 was 28,000 and is projected to continue to rise. The increase in students has resulted in higher demand for study space, collaborative space, and creative workspace.

The Library Annex construction budget was $11.4 million, which was paid in part by the Facilities Fee.

Perry Dean Rogers | Partners Architects is the design architect for the Library Annex; Miller, Boskus, Lack Architects is the architect of record; and ConReal is the general contractor.

Cross-laminated timber (CLT) originated in Germany and Austria in the 1990s, and is a cost-competitive, sustainable, and environmentally friendly alternative to concrete, masonry and steel construction. A CLT panel is constructed of timber planks that are stacked, glued, and laminated in perpendicular layers under heavy pressure. The panels are pre-fabricated according to the builder's specifications, then shipped to the building site and assembled, greatly reducing the construction time and eliminating construction waste.

CLT panels offer many advantages over traditional construction methods and materials, including improved dimensional stability to wide and tall construction. In addition to providing a higher fire resistance and a higher building hardening rating on the Fujita tornado scale, CLT panels are lighter and thinner than steel and concrete construction, allowing for less massive foundations, structural supports, and roof, all of which make the building more cost effective to build. They also offer sound insulation, long-term structural integrity and durability, and are even rated against earthquakes. They warm more quickly and hold warmth longer than concrete and steel.

Yes, community borrowers have the ability to request items from the Library Annex.  Steps on how to do so can be found on the Library's FAQ here.

As for patrons that are not affiliated with the library or university, a process to obtain items from the Library Annex has been created. Steps on how to request items for guests can be found here.

Groundbreaking for the high-density Library Annex was July 2017. Construction lasted approximately one year, and the Library Annex was move-in ready in July 2018.

Time-lapse camera of high-density library annex construction site

The Library Annex is located at 769 Government Avenue, off Hill Avenue and Martin Luther King Boulevard in south Fayetteville.

No. For maximum efficiency and to maintain climate control of the materials, the high-density library annex stacks are not accessible to the public. In keeping our annex closed to the public, our goal is to not limit or prohibit access, but to maximize the use of space while providing the best environment possible for our collections. A robust virtual browsing tool has been incorporated into the Libraries’ online catalog.

Contact Lora Lennertz, Data Services Librarian, at (479) 575-5545 or with any questions regarding the Library Annex.

You can specify from which campus library location you would like to pick up the material ordered from the Library Annex. Staff at the Library Annex will email scanned copies of journal articles, book chapters, and other similar items.

The Library Annex is primarily meant for the most infrequently used materials, as well as materials that will benefit from the facility’s optimal environment and security. Library Annex materials include:

  • Low-use, last-copy monographs, serials, series and unique archival holdings that have projected future low use.
  • Physical copies of texts that may reliably be found online (especially journals and indexes).
  • Runs of rarely used serials.
  • Backfile print journals archived in partnership with The California Digital Library Western Regional Storage Trust (WEST) repository program serving research libraries, college and university libraries, and library consortia in the Western Region of the United States.

The Library Annex is a dynamic collection, which means that volumes may be returned to campus libraries in response to high demand, and volumes will continue to be transferred to the library annex from Mullins Library and the branches as collections grow.

Scanned copies of print journal articles, book chapters, and other similar items requested from the Library Annex will be transmitted electronically to the requestor within one business day. Books and other physical materials requested from the Library Annex will be delivered to a campus library within one business day.

The Library Annex houses books, journals, maps, microforms, artwork, and Special Collections materials in a climate-controlled area, and Library Annex staff provide scanned copies of print journal articles, book chapters, and other similar items and deliver the scans via email by request to researchers. A courier service will retrieve requested items and bring them to the main campus area several times a day during the week.