User Services

User Services personnel assist library patrons with access to materials within and beyond the Libraries' collections. User Services is committed to efficient and customer-centered services that provide university students, staff, faculty and other authorized users access to materials in the Libraries' collections (including off-site storage collections).

Your Library Account and Library Privileges

About borrowing privileges and checkout policies

Requests and Holds

Request that items be pulled and held for you. Students enrolled in online programs and living at least 15 miles from the U of A Fayetteville campus may request that items be mailed to them.

Course Reserves

How to find items for your classes and how to request books, articles, and media for your class

Multimedia Services

How to find and use audio, video, and microfilm


Printing, scanning, and using the lab

Library Annex

The Libraries' high-density annex provides a climate-controlled environment for the university's growing library collection of books and other materials. Requested items are delivered to campus multiple times a day.