New Staff FAQs
How do I find articles in journals or magazines?
- Need just a few articles? Try OneSearch for results across thousands of journals, magazines, and newspapers.
- Need a more comprehensive search? The Libraries have hundreds of subject databases that index articles in journals and magazines as well as providing some full text.
- Need "scholarly" or "refereed" or "academic" articles? Many databases have a filter or checkbox to limit your search to articles in scholarly journals, rather than popular magazines.
- Have a citation to a specific article? Try our Article Finder if you have a citation or a DOI in hand.
- Still no luck finding your article? You can request articles from other libraries with our ILLiad Interlibrary Loan service.
Related Links
How do I find books and e-books?
At the U of A
Use OneSearch to find books and e-books at the University Libraries.
You can limit your search to titles available online or these available for checkout (print format) in the library.
Book citations and full-text can also be found in many of our subject databases.
Elsewhere
Use the WorldCat union catalog to find books, videos, sound recordings, archival collections, and much more at more than 70,000 libraries worldwide. Once you locate an item of interest, click the Use ILLiad link to request the item through our Interlibrary Loan service.
Related Links
How do I request an item from the Library Annex?
1. Sign in to OneSearch with your UARK username and password. If you are not a current student, faculty, or staff member but have a library borrowing account, then login with your last name and UA ID number.
2. Click the "Request this item" link in the OneSearch item record.
3. Choose the pickup location for your item.
4. Click SEND REQUEST. You will receive an email as soon as the item is available for pickup at the location you designated.
You can log in to "My Library Account" at any time to see your outstanding requests and holds, current checkouts, to renew items, or to save lists of records or past checkouts.
Scanned copies of print journal articles, book chapters, and other similar items are transmitted electronically to the requestor within 1 business day. Books and other physical materials are delivered to a campus library within 1 business day. Microfilm or fragile items with special handling needs may take slightly longer for retrieval.
Related Links
How do I print in the library?
NOTE: The printer and a few computers are now located on the 4th floor of Mullins Library. Printing is in black and white only; there is no color printer.
All students, faculty, and staff have a print quota each semester. After the quota is exceeded, you may add value to your quota. See more about your print quota through the below link UITS Managing Print Quota.
- Send your jobs to the print queue.
- To print from a lab computer in Mullins Library, send the job to a MULN printer (black and white or color).
- To print from your personal computer, see the instructions for uploading documents to PrintSmart on the FAQ: How can I send jobs to the computer lab printers from my laptop? (linked below).
- Go to a print release station and login with your UARK username to bring up your queue of print jobs.
There is 1 print release station in Mullins Library for b/w printing. There is no color printer. - Release the jobs you wish to print.
Problems with printing in Mullins? Speak with someone at the Help Desk.
Related Links
How do I connect to library resources when off campus?
Use links from the Libraries
Use our library links to e-journals, e-books, and databases so that you can be authenticated as a current student, faculty, or staff member.
You can recognize our "Athenized" links because they often start with
https://go.openathens.net/redirector/uark.edu?url=
Where to get links
- OneSearch
- Databases A-Z
Use your UARK login
These links will take you first to a prompt to choose your login method. In almost every case, you will log in by choosing "Sign in through UARK."
You will then be redirected to the familiar campus login page:
Authenticating from other links
If you are browsing online and happen to discover an item of interest, look for a login link on most publisher websites. Some terms to look for include:
- “Login through your institution”
- "OpenAthens"
- "Federated login"
- or even just "Sign In"
Though the navigation will vary a bit on each individual platform, you will usually be asked to specify “University of Arkansas Libraries” and then login with your UARK email and password.
Please IGNORE the OpenAthens individual account login on the left side of the screen. These individual accounts are only used for temporary logins for those without a UARK username and password.
Troubleshooting
Having trouble connecting?
Problems with your UARK account?
Get help with UARK accounts and passwords on the campus Information Technology Services website (see link below).
Clear your Browser Cache
Sometimes your browser can cache bad or outdated information, which can cause the login to fail. Try clearing your browser cache (see link below) to solve this issue.
Try the VPN
Try the campus VPN (Virtual Private Network) to log in once and receive an on-campus computer address that will be retained for your entire browser session.
Look up the item on our website
If you find an article or other resource on the Web and can't get in, try returning to the library web site and looking up the journal title, the book title, or using our ArticleFinder tool if you have an exact citation.
Still having trouble?
Check our remote access help pages or contact us for more assistance.
Related Links
How can I request a book for pick up?
You can request that we retrieve an item from the circulating collections and hold it for you. To request items, use the ”Request this item” link in OneSearch.
How to place a request
Use the Request this Item link to
- request that materials be retrieved from the Library Annex
- request that items be pulled and held for you at a service desk
- request RUSH cataloging on items that are in process
- be notified when items that are on order have been received
Pickup Locations
You must specify the pickup location for your items.
- Most users will choose Mullins Library Help Desk as their pickup location.
- Distant users should contact us about having items sent to them.
You will be notified by email when your item is available for pick up.
Item Checked Out?
You have two options for requesting checked out items.
In a rush?
Depending on the item due date, choosing to request the book from another library may be the fastest way to get it. Use the link "Checked out? Request on ILLiad" to send your request to our Interlibrary Loan Department.
Interlibrary Loan (ILLiad or ILL) is a service that is fast, convenient, and free to you. Most items will be delivered to the main service desk within 5 working days; articles and chapters delivered electronically can take as little as a few hours. See our help videos linked below on using ILLiad for more information.
Not in a rush?
Simply request the item to be the next person in line to check out the item. You will be notified when the item is available for you to check out.
Request an Article Scan
Use this link to request a copy of an article from a journal in our collection. Your article request will be delivered through the ILLiad interlibrary loan / document delivery system.
Request a Chapter Scan
Use this link to request a copy of a book chapter from an item in our collection. Your chapter request will be delivered through the ILLiad interlibrary loan / document delivery system. Due to copyright restrictions, chapter requests are limited to 10% of the total volume or up to 50 pages.
Need Help?
For help with requests and holds contact:
Mullins Help Desk
479-575-4104
email: circserv@uark.edu
For help with Interlibrary Loan and Scan requests, contact:
Interlibrary Loan
479-575-5311
email: illinfo@uark.edu
Related Links
Can you scan journal articles or books for me?
Use our RazorRush document delivery service to request scans of print journal articles or chapters in items held by the Libraries.
In an item record in OneSearch, look for the links "Request a chapter scan" for books or "Request an article scan" for journals. Click the link, log into your Interlibrary Loan (ILLiad) account, and specify the pages and date of the item you need.
Remember, you will need to Sign In to your library account to see the Request buttons.
Course Reserves
Check the Course Reserves lists by professor or class (see link below).
About RazorRush
RazorRush is a service that can help you manage your study time more effectively. Upon request, library staff will retrieve, scan and electronically deliver articles from print periodicals in the collection of the University of Arkansas Libraries. This service is available to all University of Arkansas students, faculty and staff.
About ILLiad
Your ILLiad account allows you to request books and articles from other libraries as well as requesting scans of items owned by the University Libraries. Check out the short video below for instructions on creating your ILLiad account.
Related Links
Where can I scan or copy something?
KIC™ scanners make copying pages a breeze, with no logins or cost. You can save your scans to a USB drive or send as an email attachment.
There are two KIC™ scanners in the library on Level 4 of Mullins Library. There are additional KIC™ scanners in the Physics Library and the Chemistry and Biochemistry Library.
Microfilm / Microfiche scanners are available in Multimedia Services on Level 4 of Mullins Library.
There are no photocopiers available in Mullins Library or the Chemistry & Biochemistry Library. The Physics Library has a photocopier available for those with Razorbuck$. More info on that copier can be found at the link below.
Related Links
How do I recommend a book for purchase?
You can borrow books from other libraries using our Interlibrary Loan system or you can use the suggestion form to recommend a book to add to the collection.
Or contact your subject librarian to discuss book recommendations.
Related Links
How do I borrow materials?
- Your University ID card is your library card. While we prefer a University ID to check materials out, it is not required. The Libraries will accept any form of physical photo identification to check out our materials in person.
- You can log into My Library Account any time to view current checkouts or holds and to renew items. Use your UARK email and password to log into your library account.
- Students, faculty and staff may check out most books in the Main (Mullins) collection for 16 weeks. Read more about loan periods through the link below.
- With the ARKLink card, students at other Arkansas colleges and universities may obtain borrowing privileges at the University of Arkansas Libraries.
Related Links
What audio or video materials do the libraries have?
You can find audio and video titles in OneSearch. Click the box for "Audio" or "Video" underneath the OneSearch search box before you search, or click the limiters Material Type: Audio or Material Type: Video" in the OneSearch search results page after your search.
You can also browse our streaming media databases directly through the links below.
Related Links
What computing resources are available for me in the library?
- Public Computers
- Some computers are available on Level 4 of Mullins Library southeast and northeast.
- Use your UARK login and password to use the general lab computers.
- Printing
- Each faculty, staff and student has a semester quota of free printing from computer lab workstations or from personal devices. Visit the ITS website for more information. Printing is available at two stations on the east side of Level 4.
- Equipment Checkout
- Laptops are available for checkout by students, faculty and staff at the Student Technology Center (STC) in the Arkansas Union. Laptops can be reserved in advance online at reserveit.uark.edu. Patrons may also bring their own laptop and connect to the wireless network.
- The STC also has cameras, tablets, and additional technology available for checkout on the reserveit system.
- Scanning
- Standup KIC™ scanners are available on level 4 of Mullins Library near the spiral staircase on the east side, as well as the Chemistry and Biochemistry Library and the Physics Library.
- Scanners are also attached to some computer stations in the Tech Spot computer labs as well as in the Chemistry and Biochemistry Library.
Related Links
How do I find books?
- Use OneSearch to search for books, journals, media, manuscripts, and other materials.
- OneSearch includes holdings from Mullins and all branch libraries: Chemistry and Biochemistry, Fine Arts, Physics, and Law, as well as the Crystal Bridges Museum library and Internet items.
- Both electronic and print holdings are listed in OneSearch.
- Use the Map It! button to view items in Mullins Library on a floor map or consult our call number guide.
- An A-Z list of electronic resources, including eBook collections, is also available.
- Use the WorldCat Union Catalog to locate books in libraries worldwide. Many of these may be borrowed from owning libraries using the Interlibrary Loan service.
- Aren't finding what you need? Ask us.
Related Links
I'm new to library research. Where do I start?
- Start by searching keywords in our libraries OneSearch tool for finding books, journal articles, newspapers, and audio/video materials.
- For further guidance: Ask us
- Phone: 479-575-4104
- Text: 479-385-0803
- Email: refer@uark.edu
- Chat (see Ask Us link below)
- Visit us at the main service desk in Mullins Library or any branch library.
- Check out our Research Guides, class and subject guides, through the link below.
- Find your subject librarian and schedule a research consultation.
Related Links
How do I request materials from other libraries?
- Use the University Libraries Interlibrary Loan (ILL) to request books, articles, or other materials from other libraries.
- Use your UARK email and password to login to ILL. First-time users will need to complete a one-time registration.
- On average, scanned articles and book chapters are delivered electronically within 1-2 working days; books take a little longer.
- You may also request a scan of print articles or chapters held by the Libraries through the RazorRush service.
Related Links
How can I learn more about library resources and services?
Ask us! Stop by, call, email, chat, or text us.
Contact your subject librarian or schedule a research consultation.
Review our Research Guides, class and subject guides.
Drop in to one of our open class sessions