New Student FAQs

• Need just a few articles? Try OneSearch for results across thousands of journals, magazines, and newspapers.
• Need a more comprehensive search? The Libraries have hundreds of subject databases that index articles in journals and magazines as well as providing some full text. 
• Need "scholarly" or "refereed" or "academic" articles? Many databases have a filter or checkbox to limit your search to articles in scholarly journals, rather than popular magazines.
• Have a citation to a specific article? Try our Article Finder if you have a citation or a DOI in hand. 
• Still no luck finding your article? You can request articles from other libraries with our ILLiad Interlibrary Loan service.

Level 3 in Mullins Library is designated for quiet study. 

Level 4 in Mullins Library is designated for collaboration and group work. 

Study rooms on both levels 3 and 4 are designed for collaboration and group work, though we do ask that groups be considerate of the quiet policy on level 3. 

Noise complaint? Text us at 479-385-0803 or call the Mullins Help desk at 479-575-4104. 

Use links from the Libraries

Use our library links to e-journals, e-books, and databases so that you can be authenticated as a current student, faculty, or staff member. 

You can recognize our "Athenized" links because they often start with
https://go.openathens.net/redirector/uark.edu?url=

Where to get links

• Library catalog (see links below)
• Databases A-Z
• OneSearch
• E-resources Portal for e-books and e-journals

Use your UARK login

These links will take you first to a prompt to choose your login method. In almost every case, you will log in by choosing "Sign in through UARK."

You will then be redirected to the familiar campus login page:

Authenticating from other links

If you are browsing online and happen to discover an item of interest, look for a login link on most publisher websites. Some terms to look for include:

• “Login through your institution”
• "OpenAthens"
• "Federated login"
• or even just "Sign In"

Though the navigation will vary a bit on each individual platform, you will usually be asked to specify “University of Arkansas Libraries” and then login with your UARK email and password.

Please IGNORE the OpenAthens individual account login on the left side of the screen. These individual accounts are only used for temporary logins for those without a UARK username and password. 

Troubleshooting

Having trouble connecting? 

Problems with your UARK account?

Get help with UARK accounts and passwords on the campus Information Technology Services website (see link below). 

Clear your Browser Cache

Sometimes your browser can cache bad or outdated information, which can cause the login to fail. Try clearing your browser cache (see link below) to solve this issue.

Try the VPN

Try the campus VPN (Virtual Private Network) to log in once and receive an on-campus computer address that will be retained for your entire browser session. 

Look up the item on our website

If you find an article or other resource on the Web and can't get in, try returning to the library web site and looking up the journal title, the book title, or using our ArticleFinder tool if you have an exact citation. 

Still having trouble?

Check our remote access help pages or contact us for more assistance. 

Maybe. Here are the places to check:

1. Check the OneSearch under the author or title of the book.
2. Check the Course Reserves lists by professor or class.
3. Still not finding it? Ask Us to be sure. 

As a rule, the Libraries do not automatically purchase the textbooks assigned each semester. Books on the current semester textbook list are generally not available through Interlibrary Loan (ILLiad). 

If you would like the Libraries to consider adding a specific textbook, please reach out to your instructor about placing your textbook on reserve for student use. Faculty, please send your request to Course Reserves at reserves@uark.edu, and submit your reserves list using the form linked below.

Use our RazorRush document delivery service to request scans of print journal articles or chapters in items held by the Libraries.  

In an item record in OneSearch, look for the links "Request a chapter scan" for books or "Request an article scan" for journals. Click the link, log into your Interlibrary Loan (ILLiad) account, and specify the pages and date of the item you need. 

Course Reserves

Check the Course Reserves lists by professor or class (see link below).

About RazorRush

RazorRush is a service that can help you manage your study time more effectively. Upon request, library staff will retrieve, scan and electronically deliver articles from print periodicals in the collection of the University of Arkansas Libraries. This service is available to all University of Arkansas students, faculty and staff.

About ILLiad

Your ILLiad account allows you to request books and articles from other libraries as well as requesting scans of items owned by the University Libraries. Check out the short video below for instructions on creating your ILLiad account.

KIC™ scanners make copying pages a breeze, with no logins or cost. You can save your scans to a USB drive or send as an email attachment.

There are two KIC™ scanners in the library on Level 4 of Mullins Library.  There are additional KIC™ scanners in the Physics Library and the Chemistry & Biochemistry Library.

Microfilm / Microfiche scanners are available in Multimedia Services on Level 4 of Mullins Library.

There are no photocopiers available in Mullins Library or the Chemistry & Biochemistry Library. The Physics Library has a photocopier available for those with Razorbuck$. More info on that copier can be found at the link below.

• Public Computers
  • Some computers are available on Level 4 of Mullins Library southeast and northeast. Need computer help? Ask at the Help Desk on level 4 west.
  • Use your UARK login and password to use the general lab computers. 
• Printing
  • Each faculty, staff and student has a semester quota of free printing from computer lab workstations or from personal devices. Visit the ITS website for more information. Printing is available adjacent to the computers on Level 4 southeast in black and white only.
• Equipment Checkout
  • Laptops are available for checkout by students, faculty and staff at the Student Technology Center (STC) in the Arkansas Union. Laptops can be reserved in advance online at reserveit.uark.edu. Patrons may also bring their own laptop and connect to the wireless network.
  • The STC also has cameras, tablets, and additional technology available for checkout on the reserveit system. 
• Scanning
  • Standup KIC™ scanners are available on level 4 of Mullins Library near the spiral staircase on the east side, as well as the Chemistry and Biochemistry Library and the Physics Library. 
  • Scanners are also attached to some computer stations in the Tech Spot computer labs as well as in the Fine Arts and Chemistry and Biochemistry libraries. 

You can find audio and video titles in OneSearch. Click the box for "Audio" or "Video" underneath the OneSearch search box on the Libraries' homepage before you search, or click the limiters Material Type: Audio or Material Type:Video" in the OneSearch search results page after your search.

You can also browse our streaming media databases directly.

• Start by searching keywords in our libraries OneSearch tool for finding books, journal articles, newspapers, and audio/video materials.
•  For further guidance: Ask us
  • Phone: 479-575-4104
  • Text: 479-385-0803
  • Email: refer@uark.edu
  • Chat (see Ask Us link below)
• Visit us at the main service desk in Mullins Library or any branch library.
• Check out our Research Guides, class and subject guides, through the link below.
• Find your subject librarian and schedule a research consultation.

• Use OneSearch to search for books, journals, media, manuscripts, and other materials.
  • OneSearch includes holdings from Mullins and all branch libraries: Chemistry and Biochemistry, Fine Arts, Physics, and Law, as well as the Crystal Bridges Museum library and Internet items.
  • Both electronic and print holdings are listed in OneSearch.
• Use the Map It! button to view items in Mullins Library on a floor map or consult our call number guide.
• An A-Z list of electronic resources, including ebooks and ejournals, is also available.
• Use the WorldCat Union Catalog to locate books in libraries worldwide. Many of these may be borrowed from owning libraries using the Interlibrary Loan service.
• Aren't finding what you need? Ask us.

• For research help, stop by at the Mullins Help Desk or one of the branch libraries, or call, email, chat, or text. Find out how on our Ask Us page (see link below). 
• Need in-depth assistance? Contact your subject librarian or Schedule a research consultation through the links below. 
• For help in citing your sources, consult our research guides for style guides like APA or MLA or try the citation generators found in many of our databases (see links below).
• For writing help, schedule an appointment with the Student Success Tutors; they can offer feedback on your draft and offer strategies for polishing it to perfection.

• Use the University Libraries Interlibrary Loan (ILL) to request books, articles, or other materials from other libraries.
• Use your UARK email and password to login to ILL. First-time users will need to complete a one-time registration. 
• On average, scanned articles and book chapters are delivered electronically within 1-2 working days; books take a little longer.
• You may also request a scan of print articles or chapters held by the Libraries through the RazorRush service.